Shipping. We try to ship orders received within 24-48 hours from our Plymouth, MN warehouse. Returns. Please contact us for return info. Restock charges (see below) may apply and customer is responsible for return shipping. Returns to be initiated within 14 days. Why restock charges? When we process an order, credit card processors asses us a fee that in most cases is non refundable to us. We also incur the cost of processing the order, packing and shipping labor and materials and then processing of returned items.